repme-privacy-policy

Privacy Policy for RepMe

_Last Updated: 26-03-2025

Welcome to RepMe! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email, and location when you register.
User Content: reviews and interactions within the app.
Usage Data: App activity, log data, and analytics for improvements.
Payment Information: Managed securely through third-party providers.

2. How We Use Your Information

We use collected data to:

Provide and improve our services.
Connect users with artisans.
Ensure security and prevent fraud.
Comply with legal obligations.

We do not sell user data. However, we may share information:

With service providers for app functionality (e.g., payment processing, analytics).
With authorities if required by law.
If necessary to protect our platform from fraud or illegal activity.

4. Liability & User Responsibility

RepMe acts as a platform to connect users and artisans. We are not liable for any disputes, damages, or losses arising from user-artisan interactions, including but not limited to:

Theft, fraud, or damages caused by an artisan.
Poor service quality or failure to complete work.
Conflicts between users and artisans.

Users should exercise caution, verify artisan credentials, and use secure communication. If a dispute arises, RepMe does not intervene and encourages users to resolve issues directly.

5. Data Security

We implement strict security measures to protect your data. However, no system is 100% secure. Users are responsible for safeguarding their accounts.

6. User Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request data deletion by contacting us.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of RepMe after changes means acceptance of the updated policy.

8. Contact Us

If you have any questions, contact us at aymen@ziouche.dev or visit our website at ziouche.dev